Emotional Quotient (EQ) or Emotional
Intelligence (EI)
Meaning
and Importance
Emotional
Intelligence (EI) The set of skills and abilities. This is the capacity to
perceive, use, understand, and manage emotions in yourself and others. The skill of being a good driver.
Emotional
Quotient (EQ) The score or measure of those abilities. This is a numerical
score derived from an emotional intelligence test. |The score you get on your
driving test.
Emotional
Quotient is a numerical score that quantifies a person's emotional
competencies, often obtained through standardized tests or assessments.
Just
as IQ measures cognitive intelligence, EQ provides a measurable indicator of
emotional and social skills. It serves as a diagnostic tool to identify a
person's strengths and areas for development in emotional skills.
Emotion
prompts action—either to face a challenge or avoid it (the “fight or flight”
response).
Emotional
Quotient (EQ) refers to the ability to understand, manage, and use emotions
effectively.
It
involves identifying one’s own emotions as well as understanding the feelings
of others.
EQ
develops self-confidence, empathy, adaptability, and social harmony.
People
with high EQ can manage stress, accept change, and maintain better
relationships.
Emotional
intelligence contributes to both mental and physical well-being.
A person
with high EQ tends to live a happier, more fulfilling, and more successful
life.
Qualities
of Emotionally Intelligent People
Self-Awareness:
Understanding your own emotions, strengths,
weaknesses, values, and motives.
Example: Recognizing when you are stressed and
knowing how it affects your behavior.
Self-Regulation:
The ability to control impulsive feelings and
behaviors, manage emotions healthily, and adapt to changes.
Example: Staying calm under pressure or
thinking before reacting.
Motivation:
Being driven to achieve goals for personal
satisfaction rather than external rewards.
Example: Continuing to work toward goals
despite challenges.
Empathy:
The ability to understand and share the
feelings of others.
Example: Sensing a coworker’s frustration and
offering help.
Social Skills:
Managing relationships effectively, inspiring
others, and communicating clearly.
Example: Resolving conflicts or building
teamwork in a group.
Emotional Regulation:
Managing emotions effectively in all situations.
Trustworthiness and Conscientiousness: Being
honest, dependable, and careful in actions.
Adaptability: Being
open to new ideas and flexible in different life situations.
Innovation:
Thinking creatively and accepting new perspectives.
Sensitivity:
Understanding and responding to the emotions of others.
Social Competence:
Building healthy relationships and communicating effectively.
Courage: Facing
challenges confidently without fear or avoidance.
Tips
/Ways to Develop Emotional Intelligence
Practice active listening.
Reflect on your emotional responses.
Develop empathy by trying to see
situations from others’ perspectives.
Engage in mindfulness or meditation.
Seek constructive feedback to
improve interpersonal skills.
Think
before you speak; consider the impact of your words.
When
emotionally disturbed, pause—sit down, drink water, or take a short break.
Avoid
rushing decisions; patience leads to clarity.
Express
emotions honestly but calmly.
Stay
flexible; do not hold rigid opinions.
Be aware
of non-verbal communication such as gestures, tone, and expressions.
Observe
others’ non-verbal cues to understand their emotions.
Help
those in need and show empathy.
Be
proactive; take initiative instead of waiting for instructions.
Maintain
humor and avoid unnecessary stress.
Share
your feelings with trusted people—communication reduces emotional burden.
Importance of EQ:
Enhances leadership skills and team
collaboration.
Improves communication and conflict
resolution.
Leads to better mental health and stress
management.
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